# FAQ & Support

## FAQ & Support

### Common issues

#### The resource does not start

Check:

* Folder name
* Dependency order
* Server artifacts version
* Console errors

#### A feature does not work in-game

Check:

* Config values
* Framework integration
* Required items or jobs
* Webhook or database setup

#### I updated the resource and something broke

Check:

* New config options
* Renamed events or exports
* Updated dependency requirements
* Old cached files

### Before opening a support ticket

Include:

* Server framework
* Server build or artifact version
* Full console error
* Steps to reproduce
* Screenshots if relevant

### Support scope

Support usually covers:

* Installation help
* Config guidance
* Reproducible bugs

Support usually does not cover:

* Full custom development
* Editing unrelated third-party resources
* Server-wide optimization work

{% hint style="success" %}
A clear bug report gets you a faster fix.
{% endhint %}


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