# Frequently Asked Questions

Common questions and answers about VibesEZ-Laptop.

## General

### What is VibesEZ-Laptop?

An in-game laptop interface providing essential applications for managing notes, tasks, calculations, and cryptocurrency wallets. It enhances roleplay and productivity.

### Where do I get a laptop?

Depends on your server:

* Spawned in your inventory
* Available from NPCs
* Purchased from stores
* Earned through activities

Ask your server administrator for specifics.

### Can I lose my laptop?

Depends on server settings. It may:

* Drop on death
* Be stored safely
* Be permanent
* Follow special mechanics

Check with your admin.

### How do I open my laptop?

1. Have it in your inventory
2. Open inventory
3. Click the laptop item
4. Wait 2-3 seconds for boot
5. Access your home screen

## Applications

### Do I need all the built-in apps?

No. Use what you need:

* Notes is optional
* Tasks is optional
* Calculator is optional
* Crypto is optional (unless required by server)
* Settings is always available

### Can I delete built-in apps?

Typically no. Built-in apps are permanent and cannot be uninstalled. You can hide them in Settings if you don't use them.

### Why can't I find an app?

Check:

* Is it installed? Check the App Store
* Is it hidden in Settings?
* Try searching for it
* Scroll through all app tiles
* Try restarting your laptop (press ESC and reopen)

### How do I recover uninstalled app data?

Depends on the app:

* Some apps save data after uninstall
* Others delete everything
* Check app description before uninstalling
* Export data before removing an app
* Contact the developer if unsure

## Cryptocurrency

### Is my crypto real money?

No. It's server-based digital currency that:

* Represents in-game value only
* Works only on this server
* Cannot be converted to real money
* Value determined by server economy and administrator

### Can my crypto be stolen?

No. Your crypto is secure:

* Only moves through authorized transfers YOU make
* Direct theft is not possible with security measures
* Only share your wallet with people you trust
* Never share your wallet password
* Only send transfers to addresses you verify

### What if I send to the wrong address?

**Transfers cannot be reversed.** If you make this mistake:

1. Contact the recipient immediately
2. Ask them to return the funds
3. Contact your server admin if the address was invalid
4. This is why verification before confirming is critical

**Prevention:**

* Always triple-check the recipient address
* Copy-paste addresses instead of typing
* Test with small amounts first
* Save trusted recipients as contacts

### Why is my balance different than expected?

**Possible reasons:**

* Pending transactions (not yet confirmed)
* Transaction fees applied
* Recent transfers (check history)
* Server synchronization delay
* Admin actions (server-side currency adjustments)

Check your transaction history to find recent activity.

### Can I exchange currencies?

If exchange is enabled on your server:

1. Open Crypto app
2. Click "Exchange" or "Swap"
3. Select currencies
4. Enter amount
5. Review exchange rate
6. Confirm

Exchange rates may include fees.

### What's a wallet address?

Your wallet address is:

* A unique identifier (like an account number)
* Permanently assigned to you
* Public (safe to share)
* Required for others to send you currency

It's typically a long string like: `0x742d35Cc6634C0532925a3b844Bc9e7595f42000`

### How do I receive currency?

Share your wallet address with the sender. They send currency to your address and you receive it (usually within seconds). Find your address in the Crypto app under your currency details.

### Why did a transfer fail?

**Common causes:**

* Insufficient balance (including fees)
* Invalid recipient address
* Recipient's wallet doesn't exist
* Transfer limits exceeded (check with admin)
* Network/server error

Check your balance and the recipient address, then try again.

### Is there a transaction fee?

**It depends on your server:**

* Some transactions are fee-free
* Others charge a percentage
* Check the amount before confirming
* The fee is deducted from your balance

Your server admin controls which transactions have fees.

## Security

### How is my data protected?

Your data is protected by:

* Server-side encryption
* Secure database infrastructure
* Regular security audits
* Redundant backups
* Access controls

### Should I enable two-factor authentication?

Yes, if available:

1. Open Settings → Security
2. Enable Two-Factor Authentication
3. Follow setup instructions
4. Store backup codes safely

This adds an extra security layer.

### What if my laptop is stolen?

If another player obtains your laptop item:

* Your account remains secure (linked to your login)
* They cannot access your wallets (encrypted per character)
* Contact your admin if concerned
* Your data is not compromised

## Troubleshooting

### Laptop won't open

Try:

* Verify you have the laptop in inventory
* Wait the full 2-3 seconds for boot
* Check if the resource is online
* Press ESC then reopen
* Restart your entire client if still stuck

### Screen is frozen or unresponsive

1. Press ESC to close
2. Wait 5 seconds
3. Reopen the laptop

### I can't find my notes/tasks

1. Use the search function
2. Check if they were archived
3. Check if they were deleted
4. Contact your admin if missing

### Settings changes didn't apply

Some changes require:

* Closing and reopening the app
* Restarting your laptop (ESC then reopen)
* Rejoining the server
* Clearing your browser cache (for web-based systems)

### Can't send a transfer

**Verify:**

* You have enough balance (including fees)
* The recipient address is correct
* The recipient's wallet exists
* You're not over transfer limits
* Your internet connection is stable

### Transaction history is empty

* History displays after your first transaction
* Scroll down to see older transactions
* Use filters to find specific transactions
* Contact admin if data is missing

## Support

For issues not covered here:

1. Check the full documentation
2. Contact your server administrator
3. Provide details about what you were doing when the issue occurred
4. Include any error messages you saw


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